Legal
Refund Policy
Last updated: May 24, 2026
0114-day money-back
If you’re not happy in your first 14 days on a paid plan, email us at billing@ezbillify.com and we’ll refund your last payment in full. No questions, no forms.
02After 14 days
Monthly subscriptions are billed in advance and aren’t refunded on cancellation. You keep access until the end of the paid period. Annual plans are prorated and refunded for unused months if you cancel within 90 days.
03Add-ons & extras
SMS / WhatsApp / e-invoice credits are non-refundable once purchased. Unused credits never expire while your account is active.
04How to request
Email billing@ezbillify.com from the registered account email. Refunds land in 5–7 working days to your original payment method.